Contact Us

These terms apply to customers who visit or shop with Noverlumia through noverlumia.com. For support, contact service@noverlumia.com.

Customer Support

For order questions, product information, returns, payment questions, or general store support, email our customer care team at service@noverlumia.com.

Before You Contact Us

Please include your order number, the email used at checkout, and a short description of your question so our team can review your request efficiently.

Response Time

We aim to respond within a reasonable business timeframe. Response times may vary during holidays, promotions, and periods of high order volume.

Returns Assistance

Please contact us before returning any item so we can review your request and provide the correct return instructions for your order.